[not exactly low, just... lower. the civilians themselves would probably agree on the importance of palace security. nevertheless, shepard's sentiment is a noble one, so he doesn't try and correct the point.

waving her over, he gestures at a map pinned to the wall which is peppered with circles made in red ink.] Most of our specific requests come from kedan whose property is being occupied by one gang or the other. We're lucky that neither side has ill intent for any of them -- in all cases, these victims simply have something that the gangs can use in their petty battles. These are shopkeepers, farmers, merchants, all of them.

[he motions to some marks in blue-- on street corners, entire blocks, even one outside the city walls.] The others points of interest are areas of heightened gang activity... Drug trafficking, recruitment efforts and such. These nuisances are nothing new, but with this war, both sides are trying ever harder to stake their claim. [pausing, he eyes her levelly.] You're not new to this sort of thing.